Privacy Policy
Privacy Policy
R S Pharma Group respects your privacy and is committed to protecting the personal information you provide while using our website.
This Privacy Policy explains what information we may collect, how we use it and how we protect it.
Information We Collect
When you place an order, create an account, contact us or use certain features of our website, we may collect information such as:
• Name
• Mobile number
• Email address
• Billing and delivery address
• Order and transaction details
• Information you provide when contacting customer support
We only request information that is reasonably necessary to provide our services.
How We Use Your Information
We may use your information to:
• Process and deliver your orders
• Confirm and communicate order details
• Provide customer support
• Process payments through our payment service providers
• Handle returns, cancellations and replacements
• Improve our website, products and services
• Send service-related communications
• Send promotional communications where permitted and applicable
Payment Information
Payments made through our website may be processed by third-party payment gateway providers.
R S Pharma Group does not need to store your complete debit card, credit card or banking credentials on its own systems. Payment information may be handled directly by the relevant payment service provider according to its privacy and security practices.
Cookies
Our website may use cookies or similar technologies to improve website functionality, remember preferences, understand website usage and improve the customer experience.
You can manage cookie settings through your browser where supported.
Sharing of Information
We may share necessary information with trusted service providers when required to provide our services, including:
• Payment gateway providers
• Courier and logistics partners
• Website and technology service providers
• Customer support or operational service providers
We do not sell your personal information to third parties.
Data Security
We take reasonable measures to protect personal information against unauthorized access, misuse, alteration or disclosure.
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.
Marketing Communications
If you choose to receive promotional communications from us, we may send information about products, offers or updates.
You may request to stop promotional communications at any time through the available communication or unsubscribe options.
Third-Party Links
Our website may contain links to third-party websites or services.
R S Pharma Group is not responsible for the privacy practices or content of third-party websites. We recommend reviewing their respective privacy policies.
Children's Privacy
Our website is not intended to knowingly collect personal information directly from children without appropriate parental or guardian involvement.
Data Retention
We retain personal information only for as long as reasonably necessary for order processing, customer support, legal, accounting and other legitimate business purposes.
Your Privacy Rights
Depending on applicable law, you may have rights regarding your personal information, including requesting access, correction or deletion of certain information.
To make a privacy-related request, please contact R S Pharma Group using the contact details provided on this website.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, website or applicable requirements.
Any updated version will be published on this page.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact R S Pharma Group through the contact details provided on this website.