FAQ's

      Frequently Asked Questions (FAQs)

      1. What is ichthyosis vulgaris?

      Ichthyosis vulgaris is a long-term skin condition that can cause dry, rough and scaling skin. The severity and symptoms can vary from person to person.


      2. Can ichthyosis vulgaris be permanently cured?

      Ichthyosis vulgaris is generally a chronic condition, so skincare usually focuses on managing dryness, scaling and maintaining the skin regularly. Individual results may vary.


      3. Why do symptoms sometimes come back after improvement?

      Improvement does not necessarily mean that the underlying condition has gone away. If regular skincare is stopped or reduced, dryness and scaling may gradually return. Maintaining a consistent routine can help manage the skin over time.


      4. How does the Kuanwei Ichthyosis Care Kit help?

      The Kuanwei Care Kit is designed as a daily skincare routine for skin affected by dryness and scaling. Different products in the routine serve different skincare purposes, such as managing excess scaling, moisturising and protecting the skin.


      5. How often should I use Kuanwei skincare products?

      Follow the usage instructions provided with each product. Frequency may depend on your skin condition, sensitivity and individual needs.


      6. Can I use the products every day?

      Products intended for regular skincare can generally be incorporated into a daily routine according to their directions. If you have sensitive skin or an existing skin condition, introduce products carefully and seek professional advice when appropriate.


      7. Why is moisturization important for very dry skin?

      Regular moisturisation helps support the skin barrier and reduce moisture loss. Consistent moisturisation is an important part of caring for very dry and scaling-prone skin.


      8. Can I use the Kuanwei Care Kit on children?

      Children have more sensitive skin, and product suitability can depend on age and individual circumstances. Please check the product instructions and consult a qualified healthcare professional before using treatment-oriented skincare products on children.


      9. Can I use all Kuanwei products together?

      Different products have different purposes and ingredients. They should be used according to their individual instructions rather than automatically applying everything together.


      10. Will Kuanwei products give the same results for everyone?

      No. Skin condition, severity, age, routine and consistency can affect individual results. We do not guarantee identical results for every person.


      11. How should I store Kuanwei products?

      Keep products tightly closed and store them in a cool, dry place away from direct sunlight and excessive heat. Follow the storage instructions printed on the product packaging.

      12. What if I experience irritation after using a product?

      Stop using the product if significant irritation occurs. If symptoms persist or are severe, consult a qualified healthcare professional.

      13. How can I contact R S Pharma Group?

      For product, order or skincare-related assistance, please contact R S Pharma Group through the contact details provided on our website.

      14. Where can I buy Kuanwei products?

      Kuanwei products are available through the official R S Pharma Group website. Product availability may vary from time to time.