Term & Conditions

Terms & Conditions

Welcome to R S Pharma Group.

By accessing or using this website and purchasing products from R S Pharma Group, you agree to the following Terms & Conditions. Please read them carefully before using our website.

1. Website Use

This website is operated by R S Pharma Group for providing information about and selling Kuanwei skincare products.

You agree to use this website only for lawful purposes and in a manner that does not violate applicable laws or the rights of others.


2. Product Information

We make reasonable efforts to ensure that product names, descriptions, images, prices and other information displayed on the website are accurate.

Product images may appear slightly different from the actual product due to screen settings, photography or packaging updates.

We reserve the right to correct errors, update product information or change product availability when necessary.


3. Skincare Information

Information provided on this website is intended for general skincare and product-information purposes.

Kuanwei products are not presented as a guaranteed cure for any chronic skin condition.

Individual results may vary depending on skin condition, severity, skin type, routine and consistency of use.

If you have a medical condition, significant skin irritation or concerns about using a product, consult a qualified healthcare professional.


4. Orders

When you place an order, you agree to provide accurate and complete information, including your name, contact details, delivery address and payment information.

An order is subject to acceptance and product availability.

We reserve the right to cancel or refuse an order in certain circumstances, including incorrect pricing, suspected fraudulent activity, product unavailability or inaccurate customer information.


5. Pricing and Payment

Product prices displayed on the website are subject to change without prior notice.

Applicable taxes, shipping charges or other charges, where applicable, will be displayed during the ordering process.

Payments must be completed through the payment methods made available on the website.


6. Shipping and Delivery

Orders are shipped to the delivery address provided by the customer.

Estimated delivery times may vary depending on the destination, courier service, weather, holidays, road conditions and other circumstances beyond our control.

Once an order has been handed over to the courier, delivery delays caused by the courier or external circumstances may occur.


7. Returns, Refunds and Cancellations

Returns, replacements, refunds and order cancellations are governed by our Return & Cancellation Policy.

Customers are requested to review that policy before placing an order.


8. Product Usage

Products should be used according to the instructions provided on the product packaging or website.

Do not use a product in a manner contrary to its intended use.

Keep products out of reach of children unless the product is specifically intended for them.


9. Intellectual Property

All website content, including text, logos, graphics, images, product information, designs and other materials, is owned by or licensed to R S Pharma Group unless otherwise stated.

You may not copy, reproduce, modify, distribute or commercially use website content without prior written permission.


10. User Information and Privacy

Any personal information provided while using this website or placing an order will be handled according to our Privacy Policy.

Customers are responsible for providing accurate information necessary for order processing and delivery.


11. Website Availability

We make reasonable efforts to keep the website available and functioning properly.

However, we do not guarantee that the website will always be available, uninterrupted or completely free from technical errors.


12. Limitation of Liability

R S Pharma Group shall not be responsible for losses resulting from circumstances beyond our reasonable control, including courier delays, technical problems, natural events or incorrect information provided by the customer.

Nothing in these Terms & Conditions is intended to limit any rights available to consumers under applicable law.


13. Changes to These Terms

R S Pharma Group may update or modify these Terms & Conditions when necessary.

Updated terms will be published on this website and will apply from the date of publication.


14. Contact Us

For questions regarding these Terms & Conditions, orders or products, please contact R S Pharma Group through the contact details provided on this website.